All D&A Brand Management Co. Services are backed up by a 100% Customer Satisfaction Guarantee. This means we will provide you with a specific amount of revisions after the initial design/service is completed, based on the package, until a project has met our customers' reasonable and sound expectations and standards. D&A Brand Management does reserve the right to not proceed with further revisions if management determines the client has no clear strategy, business plans, or final destination from a design perspective. Furthermore, because all Digital Services are unique and custom-branded, all Digital Services are non-refundable. Only under certain circumstances, and case-by-case situations, D&A Brand Management Co. will determine if a full refund is warranted at the discretion of management.
Once payment has been received, you will receive a questionnaire to fill out within the hour of your purchase. Once you have filled out the questionnaire and we have received the information, we will deliver the digital service on the specified time and date on your invoice. Please note the duration of digital service to be delivered can possibly be extended due to revisions, design reviews by the client, and additional requests by the client.